When you visit our website or use our services, we collect different types of information to provide you with better financial analysis tools and personalized insights.
Personal Information We Collect:
- Contact details (name, email address, phone number) when you reach out to us
- Company information and business data you provide for analysis purposes
- Communication preferences and service requirements
- Financial data and documents shared for comparative analysis
We also gather technical information automatically through your use of our platform, including your IP address, browser type, device information, and how you interact with our website. This helps us understand which features are most valuable and where we can make improvements.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Contact Information | Service delivery and communication | Legitimate business interest |
| Financial Data | Comparative analysis and reporting | Contractual necessity |
| Usage Analytics | Platform improvement and optimization | Legitimate business interest |
| Communication Records | Customer support and service quality | Legitimate business interest |
Under Malaysia's Personal Data Protection Act (PDPA) 2010, we ensure all data collection serves specific business purposes. We never collect information just because we can – everything we gather has a clear reason that benefits your experience with our financial analysis services.
Your Rights Under Malaysian Law
You have the right to access, correct, or request deletion of your personal data. You can also withdraw consent for data processing or request data portability where technically feasible.
Data Retention Periods
We keep your data only as long as necessary for business purposes or legal requirements. Financial analysis data is typically retained for 7 years as per Malaysian business record requirements.
International Data Transfers
When we work with international financial data providers, we ensure adequate protection measures are in place, including standard contractual clauses and security certifications.
Security Measures
Your financial data receives bank-level security protection including encryption, secure access controls, and regular security audits to prevent unauthorized access or data breaches.
We understand that financial data is particularly sensitive. That's why we've implemented multiple layers of protection – from technical safeguards like encryption and secure servers to administrative measures including staff training and access limitations. Only team members who need access to perform their specific job functions can view your information.
If you have concerns about how we handle your data, or if you want to exercise any of your privacy rights, we've made the process straightforward. You don't need to navigate complex procedures or wait weeks for responses. Our privacy officer typically responds to requests within 21 days, as required by Malaysian law.
We also want you to understand that some data sharing is necessary for us to provide comprehensive financial analysis. We work with trusted financial data providers, banking institutions, and regulatory databases to give you accurate comparative insights. However, we never sell your personal information to third parties for marketing purposes.
This policy applies to our website, mobile applications, and any other digital platforms where you interact with Logicstreamzone services. We review and update these practices regularly to ensure they remain current with both legal requirements and industry best practices.
For specific questions about data handling, security measures, or to request access to your personal information, you can contact our privacy officer directly. We believe transparency builds trust, so we're always happy to explain our practices in more detail.